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My Favorite Blogs & Websites of 2008


Following are the top 20 websites / blogs that I pay most attention to as per FeedDemon. The snapshot on the left was captured in June (for comparison) while the one on right reflects my current reading...
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How to buy SaaS Applications


This week I was delighted to join MR Rangaswami, CEO of Sandhill Group, David Knight, SVP at WebEx, and Ken Rudin, CEO of LucidEra for a spirited discussion on how Software as a Service is transforming the software buying cycle. The webcast...
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How Do I Say that Word In Different Languages


Go to Google Suggest or Yahoo! Answers and you'll find tons of people asking queries like 'how to say [insert word here] in multiple languages.' People want to know how to say Sorry, Hello, Love, Grandma and even the color Green in different...
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How Technology Is Costing Companies Billions


This is the story of a very expensive customer loyalty program that worked flawlessly for two decades only to be derailed by several remarkable misuses of...
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Block Words with FoxReplace


Learn how to complete hide certain words from appearing on web sites so that the Internet is slightly more safer for your kids and...
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CRM and improving order fulfillment...


As I’ve touched on in previous posts, the art of getting value out of CRM is to embed key business processes within the technology. While a lot of attention gets paid to sales and marketing processes, ‘downstream’ areas, such as order fulfilment,...
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