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Office 2.0 - Have Fun and Be More Productive?


First is the theme: Enterprise Adoption. Using online tools to "get things done" is a topic that all of us at Appirio have always been passionate about personally-- we run our day-to-day lives on Salesforce and Google Apps, and most of cringe every...
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Is Your Organization Experienced?


A few days ago, while reading Bruce Temkin’s excellent Customer Experience Matters blog, I came across a post announcing a new Forrester report called “The Customer Experience Journey.” In the post, Bruce included the following diagram illustrating...
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Efficient Blogging with Windows Live Writer


Windows Live Writer blog editing software is available for Windows Vista and XP only but you may run Writer on a Mac as well via VMWare Fusion. Let's learn how to be more efficient with Live Writer. They say the best things in life are free and...
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A Question From India On Rating Distributions


Like many web sites, our Grote Consulting Corporation website invites browsers to send in questions. I love getting questions: It’s a great way to find out what’s on people’s minds so I can cover the issue that’s been raised in my writings on...
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Stages of Employee Performance Management


Employee performance reviews need to be conducted using a clear system that everyone understands and follows. If you do this you will increase your ability to manage employee performance – both good and...
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Google SocialGraph API


The Social Graph API makes information about the public connections between people on the Web easily available and useful for developers. Developers can query this public information to offer their users dramatically streamlined “add friends”...
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