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Getting a Performance Management Budget


Getting budget approval for a performance management (PM) project seems to be an ongoing theme amongst HR professionals. The problem seems to be that human resources departments don't often contemplate projects costing tens or hundreds of...
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Going After the Long Tail?


Charles Fitzgerald recently posted an article on the elusive long tail market. The article mentioned some interesting stats on Salesforce's top-heaviness - a small number of enterprise customers account for more than 40% of their user base. Which...
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Getting a CRM education...


One of the points I made in a recent post on CRM requirements specification, was the part that education plays in CRM requirements gathering. In brief, the more people understand about the use of CRM technology, the better their contribution to the...
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Preparation is the key


Preparation is the key to a successful employee performance review. Reviews are not something you can just pop into and "winging it" if you want to get the best results from the...
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Social Networking - Not Facbook


List of most popular social networking sites that are free to join and enable you to connect online with members of your interest.  Facebook and MySpace may be the hottest social networking sites around but there’re so many other online social...
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Google, at your service


It used to be that creating a webpage was a pursuit reserved for the truly tech-savvy, requiring a geek's expertise in HTML, Java, or C++...
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