Search Content


Content Categories




Getting a CRM education...


One of the points I made in a recent post on CRM requirements specification, was the part that education plays in CRM requirements gathering. In brief, the more people understand about the use of CRM technology, the better their contribution to the...
Read more about Getting a CRM education......

How Do I Say that Word In Different Languages


Go to Google Suggest or Yahoo! Answers and you'll find tons of people asking queries like 'how to say [insert word here] in multiple languages.' People want to know how to say Sorry, Hello, Love, Grandma and even the color Green in different...
Read more about How Do I Say that Word In Different Languages...

Revenue Sharing on a Multi-Author Blog


You are the admin of a team blog that has multiple guest authors. The revenue sharing arrangement is such that all members get to keep a fixed percentage of the AdSense revenue that is generated from pages / articles that they have...
Read more about Revenue Sharing on a Multi-Author Blog...

Support Multiple Cookies in Header


salesforce's wsdl generated apex classes seem to not have access to more than 1 cookie in an HTTP header. Please fix this. I am using apex classes generated by the wsdl2apex functionality in salesforce, to integrate with a web service. This...
Read more about Support Multiple Cookies in Header...

SaaS: The (Data Center) Killer App


Build an IT shop without servers. It’s a novel idea, more a suggestion than a reality. But it is – albeit to the extreme — the concept behind the long-past-budding Software as a Service (SaaS)...
Read more about SaaS: The (Data Center) Killer App...

Salesforce.com in Gartner, Web Suite, Loyalty Lab


The news as of the first coffee this morning, and the music is a nice Sonny Rollins album for a cool, slightly overcast day, Saxophone Colossus. Some critics call this album a great jazz classic, that may be, First Coffee doesn't know jazz well...
Read more about Salesforce.com in Gartner, Web Suite, Loyalty Lab...